Information We Collect

When you use our budgeting platform, we collect different types of information to provide you with personalized financial planning tools. Some of this happens automatically, while other information you provide directly.

Personal Information You Provide

• Contact details including name, email address, phone number, and mailing address
• Financial information such as income levels, expense categories, and budgeting goals
• Account credentials and security information for platform access
• Payment information when you subscribe to premium features
• Communication preferences and feedback you share with our support team

Information We Collect Automatically

• Device information including IP address, browser type, and operating system
• Usage data about how you interact with our platform and which features you use
• Session information and timestamps for security purposes
• Technical data that helps us improve platform performance and user experience

How We Use Your Information

We use the data we collect to make felariontha work better for you. This isn't about selling your information or bombarding you with unwanted marketing. It's about delivering a budgeting tool that actually helps you plan for the future.

• Creating and managing your account with secure authentication
• Providing personalized budgeting recommendations based on your financial patterns
• Processing payments and maintaining accurate billing records
• Communicating important updates about your account or service changes
• Responding to your questions and providing customer support
• Improving our platform through analysis of usage patterns and user feedback
• Detecting and preventing fraudulent activity or security breaches
• Complying with legal obligations under Australian financial regulations

We don't use your financial data for advertising purposes. Your budgeting information stays private and is only used to help you manage your finances more effectively.

Data Storage and Security

Your information is stored on secure servers located in Australia, which means it's protected under Australian privacy laws. We use industry-standard encryption both when your data is transmitted and when it's stored on our systems.

Security Measures We Implement

• 256-bit SSL encryption for all data transmission between your device and our servers
• Regular security audits conducted by independent third-party specialists
• Multi-factor authentication options to protect your account access
• Restricted employee access to personal data on a need-to-know basis
• Automated backup systems with encrypted storage protocols
• Continuous monitoring for suspicious activity or unauthorized access attempts

While we take extensive precautions, no online system can be completely secure. We encourage you to use strong passwords and enable multi-factor authentication on your account.

Sharing Your Information

We don't sell your personal information. Period. But there are some situations where we need to share limited data with trusted partners to keep the service running smoothly.

Service Providers

We work with companies that help us operate felariontha – payment processors, cloud hosting providers, and customer support platforms. These partners only get access to the information they need to perform their specific services, and they're contractually required to keep your data secure.

Legal Requirements

Sometimes we're legally required to disclose information. This happens when we receive valid subpoenas, court orders, or requests from Australian law enforcement agencies. We'll notify you about such requests unless we're prohibited by law from doing so.

Business Transfers

If felariontha is acquired by another company or merges with another business, your information would be transferred as part of that transaction. We'd notify you before this happens and explain how the new entity plans to handle your data.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights through your account settings or by contacting our support team.

Access Your Information

You can request a copy of all personal data we hold about you. We'll provide this in a commonly used electronic format within 30 days of your request. There's no charge for this unless your request is excessive or repetitive.

Correct Your Information

If any of your personal information is inaccurate or outdated, you can update it directly through your account dashboard. For information you can't change yourself, contact us and we'll make the corrections within 14 days.

Delete Your Information

You can request deletion of your account and associated personal data at any time. We'll process this within 30 days, though we may need to retain certain information for legal or regulatory purposes. We'll explain what we're keeping and why.

Restrict Processing

You can ask us to temporarily stop processing your data while we verify its accuracy or investigate a complaint you've made about how we're using it.

Object to Processing

If you believe we're processing your information based on legitimate interests and you disagree, you can object. We'll stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Data Portability

You can request your data in a structured, machine-readable format to transfer to another service. We'll provide this within 30 days.

Data Retention

We keep your information for as long as your account is active. After you close your account, we retain certain data for specific periods to meet legal and regulatory requirements.

• Financial transaction records: 7 years (required by Australian tax law)
• Account information: 90 days after account closure
• Support communications: 3 years for quality assurance
• Usage analytics: 2 years in aggregated, anonymized form
• Security logs: 12 months for fraud prevention

After these periods, we permanently delete your information from our active systems. Backup systems may retain data for an additional 90 days before automatic purging.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how people use felariontha. You can control cookie settings through your browser, though some features might not work properly if you disable them.

Essential Cookies

These keep the platform functioning – they remember your login status and security preferences. You can't turn these off without making the service unusable.

Functional Cookies

These remember your settings like preferred currency format or dashboard layout. They make felariontha more convenient but aren't strictly necessary.

Analytics Cookies

These help us understand which features people use most and where they encounter problems. The data is aggregated and anonymized so we can't identify individual users.

Children's Privacy

felariontha is designed for adults managing their finances. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

International Data Transfers

Your data is primarily stored and processed in Australia. If we need to transfer information internationally for technical support or service provision, we ensure the receiving country has adequate privacy protections or we use standard contractual clauses approved by Australian authorities.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on the platform. The updated version always includes a revision date at the top.

Continuing to use felariontha after we post changes means you accept the updated policy. If you don't agree with changes, you can close your account before they take effect.

Third-Party Services

felariontha may integrate with third-party financial services or tools if you choose to connect them. These services have their own privacy policies, and we're not responsible for how they handle your information. We recommend reviewing their policies before connecting external accounts.

Automated Decision Making

We use automated systems to generate budgeting recommendations and identify spending patterns. These are tools to help you make better financial decisions, not replacements for your judgment. You can always opt out of automated recommendations in your account settings.